Overview
Modern infrastructure requires constant attention, but hiring permanent CloudOps staff is expensive and inflexible. Prism deploys pre-vetted CloudOps and DevOps engineers to your team in 48-72 hours. These resources integrate directly into your workflows, working under your direction to manage, monitor, and optimize your cloud environments (AWS, Azure, GCP).

The Prism Difference
We don't manage your infrastructure—your team does, with our talent embedded. Most staffing agencies take weeks to source CloudOps talent and struggle to assess technical depth. Prism applies a consulting-grade vetting process: we evaluate cloud certifications (AWS Solutions Architect, Kubernetes CKA), review GitHub portfolios, and conduct hands-on technical interviews. The result? Engineers who contribute from Day 1, not Week 6.

Key Benefits

Rapid Deployment: Deploy CloudOps engineers in 48-72 hours, not 4-8 weeks.

Cost Efficiency: Access senior-level cloud talent at 30-50% below traditional consulting rates, with no permanent headcount burden. 

Direct Control: You manage the resource's daily tasks, priorities, and performance. No vendor intermediary layer. 

Global Talent Pool: Access certified engineers from nearshore (LATAM), offshore (Eastern Europe, APAC), and onshore (US/Canada) markets. 

Flexible Engagement: Month-to-month contracts allow you to scale capacity up or down as infrastructure needs change.

What You Manage, What Prism Manages 

• You manage:

  - System access and credentials (VPN, AWS console, Kubernetes clusters)

  - Daily task assignment and performance feedback

  - Security policies and compliance requirements

  - Infrastructure architecture and business outcomes

  Prism manages:

  - Sourcing and vetting CloudOps/DevOps talent

  - Payroll, HR, and benefits administration

  - Replacement within 5 business days if the resource doesn't fit

  - Ongoing performance check-ins and coordination

   

  Value Proposition: Scale your cloud operations team instantly with vetted DevOps engineers—no permanent hires, no consulting overhead, no vendor lock-in.

Overview

The talent you need, exactly when you need it. Prism's core Staff Augmentation service connects you with top-tier global engineering talent—Full-Stack Developers, Backend Engineers, Frontend Specialists, Mobile Developers, and Data Engineers—to fill gaps in your existing teams. You retain full management control; we handle sourcing, vetting, and HR compliance.

The Prism Difference

Most staffing agencies flood you with resumes and hope something sticks. Prism delivers results. Leveraging our background in high-stakes technology consulting, we apply a "White Glove" vetting process: technical screening (coding challenges, architecture discussions), GitHub portfolio review, reference verification, and cultural fit assessment. We commit to 48-72 hour deployment, transforming talent acquisition from a months-long struggle into an on-demand capability.

Key Benefits

• Instant Elasticity: Add capacity to your sprint teams instantly without long-term commitment risks.

• Global Talent Access: Tap into a reservoir of highly skilled engineers from top global markets (LATAM, Eastern Europe, APAC).

• Seamless Integration: Resources work within your tools (Jira, Slack, GitHub) and attend your stand-ups as embedded team members.

• Risk Mitigation: Simple monthly contracts allow you to pivot resources as business priorities change. No severance costs or hiring overhead.

• Technical Depth: We source for specific stacks (React, Node, Python, Go, Kubernetes, AWS) and seniority levels (Junior, Mid, Senior).

What You Manage, What Prism Manages

You manage:

- Onboarding and system access (GitHub, Slack, cloud accounts)

- Code review standards and technical direction

- Daily standup participation and sprint planning

- Performance evaluation and feedback

Prism manages:

- Technical vetting and candidate screening

- Contract negotiation and payroll administration

- Ongoing engagement coordination

- Rapid replacement if the resource underperforms

Value Proposition: Access the top tier of global engineering talent with zero friction, transparent pricing, and total operational control.

Overview

The future of work is automated, but hiring permanent automation or AI/ML engineers is expensive and uncertain. Prism deploys specialized Automation Engineers and MLOps professionals who embed into your team to build intelligent workflows, API integrations, and production-ready machine learning systems. Whether you need to connect disparate SaaS tools or operationalize AI models, our engineers turn manual processes into scalable automated systems.

The Prism Difference

We bridge the gap between "AI hype" and "operational reality." Our approach is practical and results-oriented. Rather than selling you managed automation services, we deploy project-based engineers who work under your direction to build the automations you need. These resources understand workflow orchestration (n8n, Zapier, Airflow), MLOps tooling (MLflow, Kubeflow, SageMaker), and how to design systems that deliver immediate ROI.

Key Benefits

• Workflow Efficiency: Engineers who can connect tools (CRM to ERP, analytics to BI) to eliminate manual data entry and reduce human error.

• MLOps Expertise: Deploy resources who move AI models from notebooks to production environments with monitoring, versioning, and CI/CD pipelines.

• Legacy Modernization: Use automation layers to extend the life and utility of legacy systems without costly rewrites.

• Scalable Operations: Build processes that allow your business to grow revenue without linearly growing headcount.

• Project-Based Flexibility: Hire automation talent for a specific 3-6 month initiative, then scale down when complete.

What You Manage, What Prism Manages

You manage:

- Automation strategy and business requirements

- System access (APIs, cloud ML platforms, workflow tools)

- Project milestones and acceptance criteria

- Intellectual property ownership (all work product is yours)

Prism manages:

- Sourcing engineers with MLOps, Python, and workflow automation expertise

- Technical vetting (portfolio review, hands-on coding tests)

- Payroll and engagement administration

- Replacement guarantees and performance coordination

Value Proposition: Future-proof your operations by deploying automation and AI/ML engineers on-demand—no permanent data science department required.

Overview

Your internal teams cannot afford downtime, but hiring permanent IT support staff for seasonal spikes or 24x7 coverage is costly and inflexible. Prism deploys pre-vetted IT Helpdesk professionals (L1 and L2) who integrate seamlessly into your ticketing systems and communication channels. Whether you need business-hours coverage or full 24x7 support, we can deploy a support team in 48-72 hours.

The Prism Difference

Unlike traditional call centers that read from rigid scripts, Prism provides technical problem solvers. Our IT support resources are vetted for technical troubleshooting ability, customer communication skills, and proficiency with common ticketing systems (Jira, ServiceNow, Zendesk). Because of our "Global Connector" model, we can deploy a fully functional support pod rapidly, allowing you to handle seasonal spikes or growth phases without the lag time of internal hiring.

Key Benefits

• 24x7 Coverage Options: Deploy support resources across multiple time zones to ensure your global teams are supported around the clock.

• Rapid Scalability: Spin up support resources during high-volume periods (Q4 holidays, product launches) and scale down when volume normalizes.

• Cost Efficiency: Convert fixed IT support headcount into flexible, scalable operating expenses. Pay only for the hours you need.

• SaaS Administration: Beyond basic troubleshooting, our L2 resources handle user provisioning, SaaS tool management, and escalation coordination.

• No Vendor Access Required: Support staff work within your systems using credentials you provide. Prism never accesses your IT environment.

What You Manage, What Prism Manages

You manage:

- Ticketing system access and account provisioning

- Support procedures, escalation paths, and SLAs

- Daily performance monitoring and quality assurance

- Security policies and user access controls

Prism manages:

- Sourcing IT support professionals with relevant certifications (CompTIA A+, ITIL)

- Rapid deployment (48-72 hours)

- Payroll, HR, and scheduling coordination

- Performance management and replacement guarantees

Value Proposition: Eliminate workforce downtime with a scalable IT support layer that deploys instantly and adjusts to your business needs—no permanent overhead required.

Overview

Speed to market is critical, but shipping buggy software is fatal. Prism deploys project-based and ongoing Quality Assurance engineers who embed into your development workflow to ensure your releases are bulletproof. From manual regression testing to building sophisticated automated test frameworks (Selenium, Cypress, Playwright), our QA engineers work under your direction to validate that your code works exactly as intended. 

The Prism Difference

We move beyond simple "bug hunting" to true Test Engineering. Our QA resources are vetted for their ability to integrate directly into your CI/CD pipelines, write automated test scripts, and collaborate within Agile/Scrum workflows. With a 48-72 hour deployment window, we can deploy a QA engineer to unblock a release or build a test automation framework immediately—no 4-week hiring cycle required.

Key Benefits

• Automation-First Approach: Engineers who build reusable test scripts (Selenium, Cypress, Playwright) to reduce future manual testing effort.

• Project-Based Flexibility: Deploy QA talent for a specific release cycle, platform migration, or regression testing sprint, then scale down post-launch.

• Reduced Technical Debt: Catch issues early in the development lifecycle, significantly lowering the cost of defect remediation.

• Cross-Platform Validation: Comprehensive testing across web, mobile, and backend APIs using industry-standard tools.

• ISTQB Certified: Many of our QA engineers hold ISTQB (International Software Testing Qualifications Board) certifications, demonstrating proven testing discipline.

What You Manage, What Prism Manages

You manage:

- Test strategy, test plans, and acceptance criteria

- QA tool access (TestRail, Jira, Selenium Grid, CI/CD pipelines)

- Code repository access (GitHub, GitLab) for test automation

- Performance feedback and quality sign-off

Prism manages:

- Sourcing ISTQB-certified QA engineers with automation expertise

- Technical vetting (test case design, automation framework knowledge)

- Rapid deployment (48-72 hours)

- Ongoing performance coordination and replacement guarantees

Value Proposition: Accelerate your release velocity while protecting your brand reputation with on-demand QA engineering talent—no permanent QA department required.